Frequently Asked Questions
Have you ever had a question and either didn't know where to find the answer or were hesitant to ask? If so, you've come to the right place.
As the name would suggest, this section is a compilation of answers to the questions our clients commonly ask. Here you'll find answers to common questions our clients ask. Just start by following one of the links below.
- How do I go about getting an estimate from you?
- What is a "Digital Blueline" and why do I need one?
- How long does it take for you to complete my order?
- What is a "proof"?
- Why do I need to look at a proof if I've already given you everything I need to have done?
- Do I still need to approve a proof if I bring my work in on disk?
- How do I go about getting an estimate from you?
Well, since you are here, we would suggest you use our online estimate request form. Otherwise, the best way to ensure that we get all the information necessary to do an accurate quote, is to give us a call at (520) 571-1114 and talk with one of our experienced customer service representatives.
- What is a "Digital Blueline" and why do I need one?
A "Digital Blueline" is prepared from your electronic files output to a color laser or ink-jet printer. The paper is then cut, folded, and bound to represent the finished product. The digital blueline is used to be sure that all images and type are present and positioned according to job requirements. In the shop, the digital blueline is used by the pressmen and the bindery department to be certain the job is being produced as designed.
On multiple color jobs, the colors and color breaks are shown as they will appear. It must be noted that the colors are approximations only. The accurate colors - especially PMS colors - will be seen on press.
Typically, a digital blueline should be viewed in person as the more complex documents are difficult to visualize online. The digital blueline is also used as an approval means allowing the job to continue to press.
- How long does it take for you to complete my order?
That generally depends on the complexity of the job, the availability of the desired paper, and the completeness of the provided artwork. The important question is "When do you need it?". We are experts at meeting your due date.
- What is a "proof"?
A proof is a way of ensuring that we have set your type accurately and that everything is positioned according to your requirements. Typically, we will produce a proof which will be sent to you online or printed on paper which can either be faxed to you or viewed in our plant.
- Why do I need to look at a proof if I've already given you everything I need to have done?
We employ quality human beings to produce your work but, last time we checked, humans - even our staff - are not always perfect. Your approval on the final proof is assurance that you have looked over every aspect of our work and approve it as accurate. It benefits everyone if errors are caught in the proofing process rather than after the job is completed and delivered.
- Do I still need to approve a proof if I bring my work in on disk?
Yes. Many unfortunate things can happen with electronic files and we would rather have a positive outcome than an unhappy one.
The proofing and blueline steps are a critically important part of Spectrum's quality production process.
